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General Inquiries and Support

For general questions about our services, pricing, technical support, or account assistance:

novatescribe@mynovateai.com
Business Development

For enterprise solutions, partnerships, or business inquiries:

ceo@mynovateai.com
Office Hours

Monday - Friday: 9:00 AM - 6:00 PM (MYT)

Saturday: 10:00 AM - 2:00 PM (MYT)

Sunday: Closed

* We aim to respond to all inquiries within 24 hours during business days.

Response Times

General Inquiries: Within 24 hours

Technical Support: Within 4 hours

Urgent Issues: Within 2 hours

Business Development: Within 48 hours

Other Ways to Connect

Live Chat: Coming Soon